Deposits & Cancellations

When you book accommodations or services at Yuma’s Riverfront Lodge, you agree to the following terms and conditions. Please read our terms and conditions carefully before making your reservation. A valid credit card is required to guarantee a reservation, as well as a copy of a valid ID (passport...). This guarantee may be made confidentially by secure server at the time of making a reservation.
By completing your reservation, you agree to accept the conditions and charges associated with the rate you have selected and the terms and conditions for use of this website.

 

Deposits

To complete your reservation, we require a 50% deposit + 9% Hotel Tax of the total amount for your stay, 7 days prior to your arrival date at Yuma's Riverfront Lodge. Your balance is due on the check-in date.

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Amendments or Cancellation/No Show Policy 

Guest must request any changes or cancellations in writing by email to contact@yumasriverfrontlodge.com. The email must clearly state the booking date, name, and booking number. The reservation agent will make every effort to accommodate any requests for changes, but the final decision will be made by management.

The following Cancellation Fees will apply

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To make your travel experience as worry-free as possible, we are operating with a pliant cancellation policy.

 

Cancellations made 30 days + before arrival will not be charged.

Cancellations made 29 to 8 days before arrival date will be charged 5% of the total amount of your stay, as an administrative fee.

 

Any qualifying refunds will receive a credit to the credit card used for the initial payment.

 

No refunds or credits will be issued for cancellations made within 7 days or less prior to the check in date.

 

To safeguard against unforeseen circumstances, which might cause cancellation or delay of a reservation within the non-refundable period Yuma’s Riverfront Lodge strongly suggests the purchase of travel insurance: www.insuremytrip.com

 

No Show - If cancellation is made on the check-in day / during your stay / no show - 100% of the total reservation amount will be forfeited.
 

*All prices are listed in USD dollars

*All Yuma’s Riverfront Lodge invoices are listed in BZD dollars

*Credit Cards are charged in BZD dollars.

*Charges made to your credit card may be subject to your credit card company’s foreign transaction bank charges

 

The above Amendments or Cancellation/No Show Policy apply to 3rd party services as well. We encourage guests to take out Travel and Medical Insurance to cover against cancellation or date changes due to unforeseen events, circumstances, or accidents, as we are unable to refund the payments for any reason for cancellations or changes within the stipulated cancellation periods.

 

Force Majeure

Yuma’s Riverfront Lodge is not responsible for booking cancellations and shortened stays due to force majeure/acts of God or conditions beyond the lodge's control, including floods, earthquakes, explosions, fires, civil disobedience, war, epidemics/pandemics, laws not effective as of the date of this agreement, labour dispute or third-party suspension. In addition, Yuma’s Riverfront Lodge will not be liable for any failure to perform its arrangements and other obligations under the same circumstances. In such cases, Yuma’s Riverfront Lodge must be given a reasonable extension of time to perform obligations or arrangements.
Rescheduling (rebooking) or other arrangements may, at Yuma’s Riverfront Lodge sole discretion, be considered without a rebooking fee, but subject to availability and within one year from the time of original arrival. Rates at the time of booking will apply, but if the schedule is to be changed from a slow season to a high season, the price difference will be collected.